E-SPANE
Marketplace concept connecting households with verified tradespeople and daily workers, with escrow and safety features.
The product story behind the prototype or platform.
E-SPANE focuses on the trust problem behind informal work: people need work, households need help, but neither side always has enough information to feel confident.
Informal work depends heavily on trust. A household wants confidence about who is entering its property; a worker needs a fair opportunity to demonstrate skills and reliability.
What information and safeguards would make informal hiring easier to navigate for both sides?
The problem
Informal hiring can be difficult when skills, identity, reliability and payment arrangements are unclear.
The product
A marketplace concept for connecting households with verified tradespeople and daily workers, with safety and payment controls.
Who it is for
Households, tradespeople, daily workers and service providers.
What we're testing
We are testing identity and profile information, verification concepts, job matching, safety controls and payment flows.
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